Privacy Policy

Jade Sign Advertising Requisites Trading LLC (“Jade Sign”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, www.jadesignadvertising.com, communicating with us, requesting products or quotations, placing orders, or otherwise interacting with our services.

This Privacy Policy explains what information we may collect, how we use and protect it, when we may share it, and the choices and rights available to you.

By using our website or providing your personal information to us, you acknowledge the practices described in this Privacy Policy.

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, or applicable laws.

Jade Sign Advertising Requisites Trading LLC is a UAE-based advertising materials and promotional products trading company.

Our website provides information about our advertising and promotional products, including display stands, flags, backdrop stands, promotional tables and counters, outdoor, exhibition and event products, advertising accessories, and related products.

For privacy-related questions or requests, you can contact us at:

Email:info@jadesignadvertising.com
Website:www.jadesignadvertising.com
Location: Al Qusais Industrial Area 4, Dubai, United Arab Emirates

Depending on how you interact with our website and business, we may collect the following information:

Personal and Contact Information

This may include:

• Full name
• Company or organization name
• Job title or position
• Email address
• Telephone or mobile number
• WhatsApp contact details where provided
• Billing address
• Delivery address
• UAE location or emirate
• Other contact details you voluntarily provide

Enquiry and Business Information

When you request a quotation, product information, catalogue, availability, or other assistance, we may collect:

• Products or services you are interested in
• Quantity requirements
• Product specifications
• Customization or printing requirements
• Delivery requirements
• Quotation or enquiry details
• Purchase and order information
• Communications between you and our sales or support team

Transaction and Payment Information

When you purchase products from us, we may collect information required to process and manage the transaction, including order details, billing information, payment status, and related transaction records.

Where payment is processed through a third-party payment provider, payment information may be processed directly by that provider according to its own privacy policy and terms.

Website and Technical Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Referring website or URL
• Website interaction and usage information
• Cookies and similar technologies

This information may be used for website functionality, security, analytics, troubleshooting, and improving our website.

We may collect information through:

• Website contact and enquiry forms
• Product enquiry forms
• Online orders and purchases
• Email communications
• Telephone conversations
• WhatsApp or other business communication channels
• Quotations and purchase orders
• Customer service interactions
• Surveys or feedback
• Newsletter or marketing subscriptions
• Cookies and similar technologies
• Other information you voluntarily provide to us

We may also receive business contact information from organizations or representatives who contact us on behalf of a company.

We may use the information we collect for legitimate business purposes, including:

• Responding to enquiries and requests
• Preparing quotations and proposals
• Processing and fulfilling orders
• Arranging product delivery
• Providing customer service and support
• Communicating with customers regarding their orders or enquiries
• Managing customer and supplier relationships
• Maintaining internal business records
• Processing payments and accounting requirements
• Improving our products, services, website, and customer experience
• Understanding website usage and visitor preferences
• Preventing fraud, misuse, spam, or unauthorized activity
• Maintaining website security
• Complying with applicable laws and regulatory requirements
• Sending information about products, offers, promotions, or services where permitted
• Conducting business analysis and improving our marketing activities

We will generally use personal information only for the purposes for which it was collected or for other purposes that are reasonably compatible with the original purpose, subject to applicable law.

If you provide your contact details or otherwise indicate an interest in our products and services, we may contact you regarding:

• New products
• Product updates
• Special offers
• Promotions
• Stock availability
• Company announcements
• Advertising and promotional products
• Other information that may be relevant to your business requirements

Marketing communications may be sent by email, telephone, WhatsApp, SMS, or other communication channels where permitted by applicable law.

You may request to stop receiving marketing communications at any time by contacting us at:

info@jadesignadvertising.com

Where an unsubscribe option is provided in an electronic marketing communication, you may also use that option.

Please note that even if you opt out of promotional communications, we may continue to contact you where necessary for existing orders, quotations, transactions, customer service, or other legitimate business purposes.

Our website may use cookies and similar technologies.

Cookies are small files stored on your device when you visit a website. They help websites remember information about your visit and can improve functionality and user experience.

We may use cookies for purposes such as:

• Website functionality
• Security
• Remembering preferences
• Understanding website traffic
• Measuring website performance
• Improving website content and navigation
• Understanding how visitors interact with our website
• Marketing and advertising analysis, where applicable

Some cookies may be provided by third-party services used on our website.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of parts of our website.

We may use analytics and similar technologies to understand how visitors use our website.

Analytics information may include pages visited, approximate usage patterns, device or browser information, traffic sources, and interactions with website content.

This information helps us understand website performance and improve our products, services, content, and user experience.

Where third-party analytics services are used, those providers may process information according to their own privacy policies and terms.

We do not sell or rent your personal information to third parties.

We may share personal information where reasonably necessary for legitimate business purposes, including with:

• Employees and authorized representatives of Jade Sign
• Service providers assisting with website hosting, maintenance, analytics, communications, payment processing, or other business functions
• Delivery and logistics providers where required to fulfil an order
• Professional advisers, accountants, auditors, or legal advisers where appropriate
• Government authorities, regulators, courts, or law-enforcement bodies where required or permitted by applicable law
• Business partners or service providers where necessary to provide requested products or services

Third parties receiving information from us are expected to handle such information appropriately and in accordance with applicable requirements.

Our website may contain links, buttons, embedded content, or references to third-party websites and services.

These may include social media platforms, payment providers, analytics services, communication platforms, or other external websites.

Once you leave the Jade Sign website or interact with a third-party service, that third party’s privacy policy and terms may apply.

Jade Sign does not control the privacy practices, security, or content of third-party websites and is not responsible for their privacy practices.

We recommend reviewing the privacy policy of any third-party website or service before providing personal information.

We take reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

These measures may include appropriate access controls, secure systems, administrative procedures, and other safeguards appropriate to the nature of the information we handle.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Processing and completing transactions
• Managing customer relationships
• Responding to enquiries
• Maintaining accounting and business records
• Resolving disputes
• Enforcing agreements
• Meeting legal, regulatory, tax, and accounting obligations
• Protecting our legitimate business interests

The length of time information is retained may vary depending on the nature of the information and the purpose for which it was collected.

When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

Subject to applicable UAE law and any applicable legal limitations, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where legally applicable
• Request restriction of certain processing where applicable
• Object to certain uses of your personal information where applicable
• Withdraw consent where processing is based on consent
• Request information about how your personal information is processed

To exercise a privacy-related right or make a request, please contact us at:

info@jadesignadvertising.com

We may need to verify your identity before processing certain requests.

Where a request is subject to legal or regulatory limitations, we may be unable to fulfil it in full. Where appropriate, we will explain the applicable limitation.

We aim to keep the personal information we hold accurate and up to date.

If you believe that any information we hold about you is inaccurate, incomplete, or outdated, please contact us at:

info@jadesignadvertising.com

We will take reasonable steps to review and update the information where appropriate.

Our website and services are primarily intended for businesses, organizations, and general users and are not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us at info@jadesignadvertising.com so that we can review the matter and take appropriate action.

Some of our third-party service providers or technology providers may operate outside the United Arab Emirates.

Where personal information is transferred or processed outside the UAE, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable data protection requirements and appropriate safeguards.

If you communicate with Jade Sign through email, telephone, WhatsApp, website forms, or other communication channels, we may retain relevant communication records where reasonably necessary for customer service, quotation management, order processing, dispute resolution, accounting, legal compliance, or other legitimate business purposes.

Jade Sign Advertising Requisites Trading LLC may update this Privacy Policy from time to time.

Changes may be made to reflect:

• Changes in our business operations
• Changes to our website or technology
• New products or services
• Changes to third-party services
• Changes in applicable laws or regulatory requirements
• Improvements to our privacy practices

The updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this page periodically to remain informed about how we handle personal information.

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the way we handle personal information, please contact us:

Jade Sign Advertising Requisites Trading LLC
Al Qusais Industrial Area 4
Dubai, United Arab Emirates

Email:info@jadesignadvertising.com
Website:www.jadesignadvertising.com

We will review privacy-related enquiries and respond within a reasonable period, subject to the nature of the request and applicable legal requirements.

© Jade Sign Advertising Requisites Trading LLC. All Rights Reserved.