Delivery & Returns
Delivery Policy
Orders are processed within 1–2 business days after payment confirmation.
Delivery times may vary depending on your location, product type, and availability.
You will receive a confirmation email with your tracking details once your order has been shipped.
We partner with reliable courier services to ensure safe and timely delivery.
Return Policy
We want you to be completely satisfied with your purchase. If you receive a damaged, defective, or incorrect item, you may return it within 5 days of delivery, subject to the following conditions:
The item must be unused, in its original packaging, and in the same condition as received.
Proof of purchase (invoice or receipt) is required.
Returns will be inspected before a replacement or refund is issued.
Shipping costs for returns are non-refundable unless the return is due to our error.
Non-Returnable Items
Customized, printed, or specially ordered signage and products cannot be returned unless they are damaged or defective upon arrival.
How to Initiate a Return
To request a return, please contact our customer support team at info@jadesignadvertising.com or call +971 55 66 44 943 within 5 days of receiving your order. Provide your Order ID and details of the issue, and our team will assist you with the return process.
Thank you for choosing Jade Sign Advertising Requisites Trading L.L.C. — where quality, precision, and customer satisfaction come first.